Effective Date: December 18, 2025
At AI LLC (“AI”, “we”, “us”, or “our”), we value your privacy and strive to be fair, responsible, and transparent in how we handle your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our websites and applications (the AI mobile application (iOS or Android) or the AI.com website), and other AI services (our “Service”). It also describes your privacy rights.
This Privacy Policy does not apply to data that we process on behalf of customers of our business offerings, such as the AI API, or to any employment-related information processed in connection with employment at AI. This Privacy Policy also does not apply if you access our Service through a third-party service. In that case, the third party’s privacy policy applies.
For individuals located in the European Economic Area, the United Kingdom, and Switzerland (collectively, “Europe”), please see the AI Privacy Policy Supplement for Europe for additional information not included on this page.
AI is a company working on building artificial intelligence tools to accelerate human scientific discovery. We are guided by our mission to advance our collective understanding of the universe. As part of this mission, we developed “AI,” a conversational generative AI powered by AI large language models. Additional information about the development and training of AI and data controls can be found in our Consumer FAQs, Enterprise FAQs, and on the AI website.
We ask that you do NOT include personal information in your prompts and inputs to our Service; however, we cannot control what you choose to provide.
We may collect personal information about you. Below are examples of the types of information we may collect, how we collect it, how we use it, and how we may disclose it.
If you create an account with us, we collect your name, contact information, credentials, and date of birth. For access to certain features of the Service, we will collect your date of birth before you can proceed. If you log in using a third-party service such as Google or Apple, that third party will send information to us at your direction. For example, you may choose to have the third party provide your public profile (including profile image), username, numeric ID, date of birth, and AI conversation history.
How we collect: Directly from you or from a third party (e.g., Google or Apple). How we use: To provide, analyze, and maintain the Service; provide support; develop and improve the Service and conduct research; communicate with you; ensure security and integrity; and for legal purposes. How we disclose: To service providers; in business transfers; for legal purposes; to affiliates; and to third parties you interact with or share information with.
Where payment is required (e.g., subscriptions), we use third-party payment processors to handle payment card information and transaction details.
How we collect: Through third-party processors (e.g., Apple App Store, Google Play Store, Stripe). How we use: To provide and maintain the Service; provide support; ensure security; and for legal purposes. How we disclose: To service providers; in business transfers; and for legal purposes.
If you communicate with us (e.g., email, web forms, social media), we collect the information you provide, including your name, username, email address, and message content.
How we collect: Directly from you. How we use: To provide and maintain the Service; provide support; develop and improve the Service; communicate with you; ensure security; and for legal purposes. How we disclose: To service providers; in business transfers; for legal purposes; and to affiliates.
You may provide personal information in prompts and other content you submit, including files, images, audio, voice, video, and other materials (“Input”). Outputs generated by AI (“Output”) are based on your Input. Together, Input and Output are “User Content.” If you include personal information in Input, it may appear in Output.
How we collect: Directly from you. How we use: To provide and maintain the Service; provide support; develop and improve the Service; ensure security; and for legal purposes. How we disclose: To service providers; in business transfers; for legal purposes; and to affiliates.
Where applicable, we collect feedback as defined in our Terms of Use (e.g., likes/dislikes on Outputs).
How we collect: Directly from you. How we use: To provide and maintain the Service; provide support; develop and improve the Service; ensure security; and for legal purposes. How we disclose: To service providers; in business transfers; for legal purposes; and to affiliates.
We maintain social media pages (e.g., Instagram, Facebook, Medium, YouTube, LinkedIn). When you interact with these pages, we collect information you choose to provide. Social media platforms may also provide us with aggregated analytics.
How we collect: From you or social media platforms. How we use: To provide and maintain the Service; provide support; develop and improve the Service; communicate with you; ensure security; and for legal purposes. How we disclose: To service providers; in business transfers; for legal purposes; to affiliates; and to third parties you interact with.
Includes IP address, device type, country, analytics data, browser type/version, plugins, operating system, usage data, viewed content, features used, pages viewed, and AI conversation history.
How we collect: Automatically when you use the Service. How we use: To provide and maintain the Service; provide support; develop and improve the Service; communicate with you; ensure security; and for legal purposes. How we disclose: To service providers; in business transfers; for legal purposes; and to affiliates.
We may infer your general location from IP address. You may also choose to provide precise location data (e.g., address or GPS), with your consent.
How we collect: From you or third-party services. How we use: To provide and maintain the Service; provide support; develop and improve the Service; communicate with you; ensure security; and for legal purposes. How we disclose: To service providers; in business transfers; for legal purposes; to affiliates; and to third parties you interact with.
We use publicly available information to train models and provide outputs. This data may incidentally include personal information.
How we collect: From public sources and data providers. How we use: To provide and maintain the Service; develop and improve the Service; ensure security; and for legal purposes. How we disclose: To service providers; in business transfers; for legal purposes; and to affiliates.
The Service uses public posts from X, engagement data, and internet search results, which may include personal information.
How we collect: From X and search providers. How we use: To provide and maintain the Service; provide support; develop and improve the Service; ensure security; and for legal purposes. How we disclose: To service providers; in business transfers; for legal purposes; and to affiliates.
We and our service providers use cookies and similar technologies to operate and improve the Service. See our Cookie Policy for details.
We do not seek to collect sensitive personal information and ask that you do not provide it.
We use personal information to:
We may aggregate, pseudonymize, or de-identify information and use it for these purposes.
We do not sell personal information and do not use it for marketing or targeted advertising.
We may disclose personal information:
We retain personal information as long as necessary for legitimate business purposes or legal requirements. Retention periods depend on data type and purpose.
Private conversations are deleted within 30 days unless required for legal or security reasons. Deleted accounts and conversations are also removed within 30 days, subject to legal requirements.
We use commercially reasonable safeguards to protect personal information. No system is completely secure. You are responsible for protecting your account credentials.
Our Service may link to third-party websites or platforms, which have their own privacy policies.
The Service is not intended for children under 13, and we do not knowingly collect their personal information.
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information, subject to legal exceptions.
Requests can be submitted via https://ai-privacy.relyance.ai/.
We may require identity verification. Authorized agents must provide written authorization.
Appeals may also be submitted through the same portal.
We may update this Privacy Policy from time to time. Continued use of the Service means the updated policy applies.
To report child safety concerns, please contact us. Australian residents can find child safety resources here.
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You may contact our Data Protection Officer regarding privacy matters.